Established 35 years / Open 6 Days
Have a question or need some specific information?
Why not come and visit our 18,000 sqft showroom.
Entirely built in, this model features an extremely high definition LCD television screen and projects extremely realistic fires and a remote allowing for adjustable volume to your exact preference.
(This model is unsuitable for heating due to lacking a heater entirely.)
Estimated Delivery for most products is 7-14 days subject to stock at suppliers.
Due to Brexit and Covid-19 there is a shortage of materials to build many of the products, which is resulting in delays in production , dispatch and delivery.
Some products are sourced from specialist manufacturers located throughout Europe. Some orders can be subject to a 12-week delivery timescale.
Due to the size/weight of some products, they will be delivered on a pallet. Pallet deliveries will be brought to your front door (subject to access) and you will need to arrange adequate means to take your order into your home. Under normal circumstances, this may take 2 people. You will be contacted prior to despatch to arrange a suitable delivery day. A signature will be required on all deliveries.
If you have any questions or queries please do not hesitate to contact us.
If you have any pre-purchase questions, use the form below to send them directly to our team. We are happy to answer any questions you may have.