A Close-Knit Sales and Installation Team at The Fireplace Superstore

The Fireplace Superstore has worked closely with a close-knit team for many years, the company started out from humble beginnings in 1987, John Coulthard started the business from a lock-up garage before opening a small manufacturing complex and a showroom, John Coulthard senior who had a wealth of experience in the fireplace industry installed the fireplaces in the early days before becoming part of the sales team. 

Marlene Coulthard (our longest staff member with 36 Years of Service)

Marlene Coulthard (The owner’s mother) part of the sales team for 36 years and is still at the age of 83 working in the showroom 4 days a week, Marlene enjoys the interaction with customers and is a big part of the team at the store, and not looking at retirement any time soon.

Staff members

Our trained sales team has worked closely for many years enjoying their interaction with both retail customers and interior designers / Architects. The All-In-One eCommerce Web Design team works from dedicated office space designing buildings and processing sales through a collection of well-designed websites.

Our Fireplace Installation Teams

The Fireplace Superstore has a fully trained competent team of fireplace installers who all work independently, specialist installers are available for gas electric wood burning and media wall installs.

Dru Award Winners 2021

Naill Deiraniya the UK Dru General manager presents  Richard with the prestigious award for the highest selling store in Great Britain for Dru Fires, Fireplaces, and stoves.

Great Achievement, Award Winners for 2017, 2019, 2020, 2021

Richard Bailey and The Fireplace Superstore retail team are proud to receive the Dru award for the 4th time in 5 years, Richard commented it has been a team effort again with a genuine enthusiasm for the Dru quality heating product range, new dynamic fires, and fireplaces will be launched in 2022 with a unique range of electric fireplaces soon to come off the production line from the state of the art manufacturing complex in the Netherlands.

Investment in the Dru products continues throughout 2022 with new product displays in an exhibition-styled showroom.  The Fireplace Superstore will continue with hands-on staff training offered by Dru in the Netherlands.